Evlura Purchase Options Cancellation Policy
Last Updated: May 26, 2026
This Purchase Options Cancellation Policy explains how you can cancel subscription, auto-refill, and other recurring purchase options offered by Evlura.
1. Cancellation Eligibility
You may cancel any recurring purchase option at any time before the next scheduled charge. Once an order has been charged and shipped, standard return and refund policies apply.
2. How to Cancel
You can cancel your subscription or recurring purchase option by one of the following methods:
- Online: Log in to your account through the Manage Subscription link and follow the cancellation steps.
- Email: Send a cancellation request to help@evlura.com with your order number or subscription ID.
3. Cancellation Timing
Cancellations must be received before your next billing date to avoid the upcoming charge. If a charge has already processed, the order will ship and cannot be canceled, but you may return it under our Refund Policy once received.
4. Confirmation
You will receive an email confirmation once your cancellation has been processed. If you do not receive confirmation within 24 hours, please contact us again.
5. Changes to Subscription
You may also modify your subscription frequency, product quantity, or shipping address through your account or by emailing help@evlura.com.
6. Contact
Email: help@evlura.com General inquiries: help@evlura.com Business hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)